CRM in healthcare market size worth US$37.62 billion by 2030 at CAGR 14.1 with analysis of 5 key regions, 10+ companies

Healthcare CRM Market Forecast

PORTLAND, OREGON, USA, October 7, 2022 / — According to a new report published by Allied Market Research, titled “Healthcare CRM Market by Component, Application, Deployment Model, End User, and Region: Global Opportunity Analysis and Industry Forecast, 2021-2030” , global Healthcare CRM market size was valued at $9.7 billion in 2020 and is projected to reach $36.7 billion by 2030, growing at a CAGR of 14.1% from 2021 to 2030. In 2020, the North America region led the global healthcare CRM market, accounting for 43.5% of the market. .

Rising geriatric population globally is expected to increase the demand for healthcare CRM for online appointment scheduling and patient care services, driving the growth of the global healthcare CRM market. . The rise and adoption of new technologies in various industries and the growing need for innovation in the areas of customer engagement, support and healthcare product marketing are driving the growth of the global CRM market for the health. Using a CRM system can provide businesses with clear insight into customer behavior. Project managers can see all the information on one platform, allowing them to quickly make decisions for them. It provides a personalized dashboard that can detail a customer’s history with the organization, their status, and any outstanding customer service issues, which is driving the growth of the global healthcare CRM market.

Growing demand for more effective marketing communication solutions and growing demand for improved patient experience in the healthcare industry is fueling the growth of the global healthcare CRM market. Furthermore, the increase in government initiatives across the globe to emphasize the importance of focusing more on improving the healthcare industry and the quality of care is driving the growth of the global healthcare CRM market health.

𝐆𝐞𝐭 𝐝𝐞𝐭𝐚𝐢𝐥𝐞𝐝 𝐂𝐎𝐕𝐈𝐃-19 𝐢𝐦𝐩𝐚𝐜𝐭 𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐨𝐧 𝐭𝐡𝐞 𝐂𝐑𝐌 𝐌𝐚𝐫𝐤𝐞𝐭-

The demand for healthcare CRM from patients to easily access treatment through virtual patient care, home care, mobile monitoring and disease counseling is driving the growth of the global market for CRM for healthcare. Major players such as IBM, Salesforce.Com Inc and SAP SE are adopting collaboration as a key development strategy to improve the service portfolio of healthcare CRM products. For example, in 2018, IBM entered into a partnership with Salesforce. The partnership combines IBM’s cloud and Watson services with Salesforce Quip and Salesforce Einstein cloud services to help organizations better align with customers.

Regarding the region, the market is analyzed through 𝐍𝐨𝐫𝐭𝐡 𝐀𝐦𝐞𝐫𝐢𝐜𝐚, 𝐄𝐮𝐫𝐨𝐩𝐞, 𝐀𝐬𝐢𝐚-𝐏𝐚𝐜𝐢𝐟𝐢𝐜, 𝐚𝐧𝐝 𝐋𝐀𝐌𝐄𝐀. 𝐍𝐨𝐫𝐭𝐡 𝐀𝐦𝐞𝐫𝐢𝐜𝐚 𝐫𝐞𝐠𝐢𝐨𝐧 𝐝𝐨𝐦𝐢𝐧𝐚𝐭𝐞𝐬 𝐭𝐡𝐞 𝐦𝐚𝐫𝐤𝐞𝐭 2020.

𝐑𝐞𝐠𝐢𝐨𝐧 𝐰𝐢𝐬𝐞, 𝐓𝐡𝐞 𝐤𝐞𝐲 𝐩𝐥𝐚𝐲𝐞𝐫𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐭𝐡𝐞 𝐫𝐞𝐩𝐨𝐫𝐭 𝐢𝐧𝐜𝐥𝐮𝐝𝐞 𝐝𝐨𝐦𝐢𝐧𝐚𝐭𝐞𝐬 𝐭𝐡𝐞 𝐦𝐚𝐫𝐤𝐞𝐭 𝐢𝐧 𝐢𝐧 2020.
Salesforce.Com Inc, Microsoft Corporation, Oracle Corporation, Pegasystems Inc, Sage Group Plc, SAP SE, SugarCRM, Zoho Corporation Pvt Ltd, Cerner Corporation and Keona Health.


By component

By request

𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 & 𝐒𝐮𝐩𝐩𝐨𝐫𝐭
CRM analysis
By deployment model


𝐁𝐲 𝐄𝐧𝐝 𝐔𝐬𝐞𝐫

health care providers
Ambulatory care centers
Diagnostic and Imaging Centers
Health Care Payers
Private payers
Public payers

𝐁𝐲 𝐑𝐞𝐠𝐢𝐨𝐧

North America
The rest of Europe
Asia Pacific
South Korea
Rest of Asia-Pacific
Latin America
Middle East

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David Correa
Allied Analytics LLP
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